For your convenience, our most common customer questions are answered right here.
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Q: How often should I clean my carpet?
A: When cleaned and maintained correctly, carpet life is extended considerably. Carpets are manufactured to hide dirt, bacteria, and allergens that can cause damage to your carpet and your health deep in the base of the carpet. Carpets should be cleaned every 12 months depending on use.
Q: Do carpet and upholstery protectors work?
A: Yes, when applied correctly. These products are an effective way to prolong and enhance your carpet and upholstery.
Q: My carpet is really old. Should I replace it?
A: Because of the costs that come with replacing a carpet, it’s always best to try having the carpet professionally cleaned first. It costs less and makes a significant difference.
Q: How long does it take to clean my carpet?
A: Typically 20 minutes per room, depending on how dirty the carpet is and if spot removal treatments are necessary
Q: Can I clean carpets myself?
A: Some homeowners opt to clean their carpets themselves, but there are drawbacks to this. Professionals have training and experience that homeowners do not possess. Homeowners also lack the professional grade equipment to clean their carpets efficiently.